Shipping policy

Last Updated: August 23, 2026

Thank you for shopping with Jarhaven. We aim to provide a straightforward and reliable delivery experience for customers around the world.

This Shipping Policy explains our shipping costs, estimated delivery times, order processing, and other important delivery information.

1. Free Worldwide Shipping

Jarhaven provides FREE SHIPPING WORLDWIDE on eligible orders placed through Jarhaven.shop.

There is no minimum purchase amount required for our standard free shipping unless otherwise stated during checkout or as part of a specific promotion.

2. Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 business days

Delivery estimates begin after an order has been processed and dispatched.

Business days generally exclude weekends and public holidays.

3. Order Processing

After placing an order, you will receive an order confirmation at the email address provided during checkout.

Orders must be processed before shipment. Processing time is separate from carrier transit time unless specifically stated otherwise during checkout.

During periods of unusually high order volume, holidays, promotions, or circumstances outside our reasonable control, processing may require additional time.

4. International Shipping

We offer shipping to customers worldwide, subject to carrier availability, legal restrictions, and service availability for the destination.

International delivery times may occasionally be affected by:

  • Customs inspections;
  • Local postal services;
  • Carrier delays;
  • Public holidays;
  • Severe weather;
  • Incorrect or incomplete addresses; or
  • Other circumstances beyond our reasonable control.

5. Customs, Duties, and Taxes

International shipments may be subject to customs requirements, import taxes, duties, or other charges imposed by the destination country.

Where applicable, responsibility for such charges will be determined according to the destination's laws and the information presented during checkout. Customers should consult their local customs authority if they require information regarding potential import requirements.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please review your:

  • Full name;
  • Street address;
  • Apartment or unit number, if applicable;
  • City;
  • State or province;
  • Postal code; and
  • Country.

If you discover an address error after placing an order, contact support@Jarhaven.shop as quickly as possible.

We cannot guarantee that an address can be changed after an order has entered processing or shipment.

7. Tracking

Where tracking is available, customers may receive tracking information after their order has shipped.

Please allow time for the carrier's tracking system to register and update shipment information.

8. Delayed Shipments

Although most orders are expected to arrive within the estimated timeframe, occasional delays can occur.

If your order has not arrived within a reasonable period beyond the estimated delivery window, contact us at support@Jarhaven.shop with your order number so our team can assist you.

9. Lost or Damaged Packages

If your package appears to have been lost during transit or arrives damaged, please contact us promptly.

For damaged deliveries, photographs of the item and packaging may help us review your request efficiently.

We will evaluate the circumstances and provide an appropriate solution in accordance with our applicable policies and consumer protection requirements.

10. Incorrect or Incomplete Addresses

Orders returned or delayed because of incorrect or incomplete information provided during checkout may require additional handling.

Please contact us immediately if you notice an error in your shipping information.

11. Multiple Packages

In some circumstances, products within the same order may be shipped separately. If this occurs, packages may arrive at different times.

You will not be charged additional standard shipping fees solely because an order is divided into multiple shipments.

12. Contact Us

For shipping or delivery questions, contact:

Jarhaven
28 BULLARD ST
MASTIC, NY 11950
United States

Email: support@Jarhaven.shop
Phone: +1 631-729-3708
Website: Jarhaven.shop